Tuesday, May 29, 2012

Week 1 in Wyoming


Day 1:

Today we toured around the campus and the town to start to get acclimated and learn about the activities we could participate in.  We also met many of the managers we would be working with, although it is hard to remember all of their names because of how many there were!  The campus is really beautiful as is the small town of Laramie, Wyoming.  I have been enjoying the amazing weather that we really don’t get down in Texas.  The view from my dorm window is beautiful, and I love to leave the windows open all the time because it feels so great outside.  Although, leaving them open means that I wake up when all of the birds do!

                We also had a couple hours with Human Resources in the dining services to get to know what she does with the university.  This was our first rotation of management.  This really involved learning about laws and payroll concerns.  I really loved her views on employee retention.  She believes that job rotation and a reward system are important to keeping employees on longer.  She discussed how having student workers start out at lower positions and then working them up the ladder to a supervisor position could encourage workers to really work hard and stay at this job.  Also, it is good to make the more undesirable jobs be rotated through so that students could split the time they had to spend in those areas, such as the dish room.

                The orientation was a little slow going, but it did help us to understand what we would be doing and what is expected of us.  I am looking forward to all that I can learn through this internship and working with my fellow intern, Sara.



Day 2:

                First thing in the morning we were able to attend the meeting with all of the managers.  There they talked mainly about how they were going to renew their PepsiCo contract since they would be meeting with PepsiCo later that morning.  Also, they discussed how to use the CBORD system in a more effective way to reduce the over ordering of food.  The CBORD system really drives the entire operation because everyone uses it in some way.  After the meeting, we continued with orientation.  We discussed, in detail, all if the projects we would have to complete in our time here.  I think we were both pretty excited about the recipe development one, which is also first.  We will be able to prepare our dish and also serve it in the dining hall.  I am currently planning to do a Japanese dish for my main course, but I am still unsure of what to do for the vegetable side or the prepared salad.



Day 3:

                Today we were able to work in the dish room to learn all the different chemicals and the different operations.  This was a little difficult because they were retiling the floor so we were not able to see it in action.  We were able to look up all the chemicals in the MSDS binder and found some interesting ones.  There was a hand soap that was combustible.  We were also able to help to update the binder with the new chemicals they were using. 

                We had two meetings in the afternoon that were kind of interesting.  The first one was with the city health inspector.  She told us how she did inspections and then through in a couple horror stories.  We really enjoyed our next meeting which was with the pest control specialist on campus.  He talked about all the different ways that bugs and rodents can affect the food establishment.  Not only can they come through places in the walls or open doors, but the people who work and eat there can bring them in.  He also discussed that the most important part of pest control is the prevention of them getting inside in the first place.  What was most interesting about the health inspector and the pest control specialist was the way they set their standard for how they do their jobs.  They both had said that the level of safety they wanted to provide was whether or not they would be comfortable bringing their child there. 



Day 4:

                Thursday morning we continued our Safety and Sanitation portion.  We mainly discussed the importance of HACCP plans.  Here at the University of Wyoming, they have been starting to implement HACCP plans even though they are not required.  This is more or less to get the employees used to them so that when they are required to follow HACCP later it will be easier to implement them and probably already in full swing.  There was some time for us to work on our projects while we were waiting for the dish room to be ready.  We were able to observe the dish room in motion during dinner time.  After dinner was over and all the dishes had been cleaned, they showed us how they cleaned the machines to be ready for the next day. 

                I had my own little drama that had to be taken care of.  I had forgotten my social security card in Texas and this was quite necessary to continue working.  My family had mailed it to me, and it was supposed to arrive on Wednesday but it did not.  I was told I would not be able to work again until the card came in.  So, do not ever forget your legal documents when getting in a new job.



Day 5:

                I was not able to work Friday morning because my social security card did not come in.  It finally arrived in the afternoon so I could pick up work for the dinner shift.  My fellow intern was able to work on recipe development with one of the employees, so we were able to try and critique it.  That was a lot of fun.  Then we worked the salad bar and learned how to clean it up at the end of the night. 



Day 6:

                I had to work this Saturday to make up for the time I missed on Friday.  I went in and worked to organize the MSDS sheets and make sure that the binder was up to date with all of the chemicals that we use in the kitchen. 

**Pictures to come, my camera did not turn out well.

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